We would be surprised if you weren’t happy with your purchase from The Modern Croft but we appreciate that it is difficult to judge a product through an online shop and fully accept that you may change your mind.

In this event
— we can offer a refund on any item
— please return it to our business address noted below in its original packaging and in saleable condition within 21 days of purchase.
— as a small independent business we are, unfortunately, unable to offer a return postage service and cannot reimburse postage costs associated with a return
— please note that in a bid to save on waste we do not send out unnecessary despatch or receipt notes with the parcel so upon returning the item please send a note with your name and order number with your package and indicate whether you are looking for an exchange or a refund.

Although we package your goods with care and consideration before they leave our store it is possible that breakages or damage can occur in transit. Worry not though - if you receive an item that is damaged or faulty please contact us immediately at hello@themoderncroft.com and we will discuss how best to resolve it with you and arrange for a fully paid return in this event if that is practicable.

Please note that you should follow all care instructions that accompany our goods to avoid unnecessary degradation or damage.

Returns should be sent to:
The Modern Croft Returns
Harbour Building
North Pier
Oban PA34 5QD